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Welcome back to Skills 360 for today’s lesson on how to improve your communication skills.
We spend a lot of time looking at different ways that you can make other people understand your ideas. But what about your ability to make sure you understand what other people are saying? Some people say that there’s a good reason we have two ears but one mouth: because we should spend twice as much time listening as we do speaking. And business leaders have emphasized the importance of good listening skills as the foundation of good communication.
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