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Welcome back to Skills 360 for today’s lesson on how to improve your communication skills.
Communication between people is never perfect. Even with the people closest to us, who you might think we can understand very well, there is miscommunication. Sometimes we don’t hear things correctly, or we don’t hear them at all, and sometimes people don’t express ideas precisely. That’s enough to complicate the situation, but then we can throw in implied meaning and our own understanding of what’s being said indirectly. But have no fear. There are ways to work though the minefield of communication and make everything clear. And that’s exactly what we’ll look at today: clarifying what people have said.
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