In this intermediate Business English lesson, we will practice useful vocabulary and language for making airplane and hotel arrangements on…
In this Business English lesson, we'll learn useful phrases and language for leaving a voicemail message.
In this Business English Podcast lesson we look at the language you can use to leave a telephone answering machine…
This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…
Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality…
This is the last in our three-part Business English Podcast series on cold calling. In today's lesson, you'll learn how…
This is the second in our three-part Business English Podcast lesson on a useful telephone and sales skill: cold calling.
Today's lesson is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited…
In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on…
In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how…
