{"id":12196,"date":"2018-11-07T16:10:55","date_gmt":"2018-11-08T00:10:55","guid":{"rendered":"https:\/\/www.businessenglishpod.com\/?p=12196"},"modified":"2023-01-06T20:25:57","modified_gmt":"2023-01-07T04:25:57","slug":"bep-332-english-for-business-development-3-following-up-with-prospects-2","status":"publish","type":"post","link":"https:\/\/9to5english.com\/wordpress\/2018\/11\/07\/bep-332-english-for-business-development-3-following-up-with-prospects-2\/","title":{"rendered":"BEP 332 &#8211; Business Development 3: Following Up with Prospects"},"content":{"rendered":"<!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-12196-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/traffic.libsyn.com\/bizpod\/BEP332-Business-Development3.mp3?_=1\" \/><a href=\"https:\/\/traffic.libsyn.com\/bizpod\/BEP332-Business-Development3.mp3\">https:\/\/traffic.libsyn.com\/bizpod\/BEP332-Business-Development3.mp3<\/a><\/audio>\n<p><a title=\"BEP 332 Lesson Module - English for Sales: Business Development 3\" href=\"https:\/\/businessenglishpod.com\/learningcenter\/Premium2008\/content18\/BEP332POD\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.businessenglishpod.com\/wordpress\/wp-content\/uploads\/BEP-332-LESSON-Sales-English-Business-Development-3.jpg\" alt=\"Sales English - BEP 332 Business Development 3: Following up with Customers\" width=\"900\" height=\"388\" class=\"alignnone size-full wp-image-12199\" srcset=\"https:\/\/9to5english.com\/wordpress\/wp-content\/uploads\/BEP-332-LESSON-Sales-English-Business-Development-3.jpg 900w, https:\/\/9to5english.com\/wordpress\/wp-content\/uploads\/BEP-332-LESSON-Sales-English-Business-Development-3-300x129.jpg 300w, https:\/\/9to5english.com\/wordpress\/wp-content\/uploads\/BEP-332-LESSON-Sales-English-Business-Development-3-768x331.jpg 768w, https:\/\/9to5english.com\/wordpress\/wp-content\/uploads\/BEP-332-LESSON-Sales-English-Business-Development-3-600x259.jpg 600w, https:\/\/9to5english.com\/wordpress\/wp-content\/uploads\/BEP-332-LESSON-Sales-English-Business-Development-3-200x86.jpg 200w, https:\/\/9to5english.com\/wordpress\/wp-content\/uploads\/BEP-332-LESSON-Sales-English-Business-Development-3-400x172.jpg 400w, https:\/\/9to5english.com\/wordpress\/wp-content\/uploads\/BEP-332-LESSON-Sales-English-Business-Development-3-800x345.jpg 800w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p>Welcome back to Business English Pod for today&#8217;s lesson on <a href=\"https:\/\/www.businessenglishpod.com\/2018\/06\/02\/bep-325-sales-english-business-development-1-networking-with-customers\/\" target=\"_blank\" rel=\"noopener noreferrer\">following up with prospects<\/a>.<\/p>\n<p><a href=\"http:\/\/www.businessenglishpod.com\/category\/business-english\/\" target=\"_blank\" rel=\"noopener noreferrer\">English for Business<\/a> development is all about the art of conversation. A smile, some chit chat, and a few good questions should be able to tell you if someone&#8217;s worth following up with. And when you do follow up, you&#8217;ll need to take your <a href=\"https:\/\/www.businessenglishpod.com\/category\/socializing\/\" target=\"_blank\" rel=\"noopener noreferrer\">English conversation<\/a> skills to next level.<\/p>\n<p>When you&#8217;re following up with a prospect, you&#8217;ll likely start off with some <a href=\"https:\/\/www.businessenglishpod.com\/category\/socializing\/\" target=\"_blank\" rel=\"noopener noreferrer\">English small talk<\/a>. But pretty soon you&#8217;ll have to steer the conversation toward business. More specifically, you might ask leading questions to get the prospect to talk about their challenges. From there, you can set up solutions, and connect these solutions to their goals. If they have doubts along the way, you&#8217;ll need to address them. And if you&#8217;re successful, you should be able to arrange a follow-up meeting.<\/p>\n<p>In today&#8217;s dialog, we&#8217;ll hear Nick, who works in business development for an HR consulting company. He is talking on the phone with Andria, the HR manager for a manufacturing company. Nick met Andria at a conference, and now he&#8217;s trying to find out more about Andria&#8217;s potential as a customer.<\/p>\n<p><strong>Listening Questions<\/strong><\/p>\n<p>1. What does Nick say he wants to understand about HR departments?<br \/>\n2. What does Nick say engagement surveys can help with?<br \/>\n3. What doubts does Nick ask Andria to explain in more detail?<\/p>\n<p>[tp no_translate=&#8221;y&#8221;]<strong>Premium Members: <a href=\"https:\/\/businessenglishpod.com\/learningcenter\/Premium2008\/content18\/BEP332SN-Business-Development3.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #800000;\">PDF Transcript<\/span><\/a> | <a href=\"https:\/\/businessenglishpod.com\/learningcenter\/Premium2008\/content18\/BEP332QIZ\/presentation.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #800000;\">Quizzes<\/span><\/a> | <a href=\"\/learningcenter\/Premium2008\/content18\/BEP332PC.mp3\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #800000;\">PhraseCast<\/span><\/a> | <a href=\"https:\/\/businessenglishpod.com\/learningcenter\/Premium2008\/content18\/BEP332POD\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">Lesson Module<\/a><\/strong><\/p>\n<p><strong>Download: <a href=\"https:\/\/traffic.libsyn.com\/bizpod\/BEP332-Business-Development3.mp3\" target=\"_blank\" rel=\"noopener noreferrer\">Podcast MP3<\/a><\/strong>[\/tp]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to follow up with customers in English.<\/p>\n","protected":false},"author":1,"featured_media":12201,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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