{"id":15580,"date":"2020-08-26T15:45:26","date_gmt":"2020-08-26T23:45:26","guid":{"rendered":"https:\/\/www.businessenglishpod.com\/?p=15580"},"modified":"2022-10-09T06:24:32","modified_gmt":"2022-10-09T14:24:32","slug":"925-english-lesson-35-answering-telephone-english","status":"publish","type":"post","link":"https:\/\/9to5english.com\/wordpress\/2020\/08\/26\/925-english-lesson-35-answering-telephone-english\/","title":{"rendered":"925 English Lesson 35 &#8211; Answering the Phone"},"content":{"rendered":"<!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-15580-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/925English-L035-Telephone-Skills-1.mp3?_=1\" \/><a href=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/925English-L035-Telephone-Skills-1.mp3\">https:\/\/traffic.libsyn.com\/secure\/bizpod\/925English-L035-Telephone-Skills-1.mp3<\/a><\/audio>\n<div class=\"videoWrapper\">\n<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/6zClkN8TbTQ\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div>\n<p>In today&#8217;s 925 <a href=\"https:\/\/www.businessenglishpod.com\/category\/video\/\" target=\"_blank\" rel=\"noopener noreferrer\">English video<\/a> lesson, we\u2019re going to learn some expressions for <a title=\"Business English Telephone\" href=\"https:\/\/www.businessenglishpod.com\/category\/telephoning\/\" target=\"_blank\" rel=\"noopener noreferrer\">answering the phone in English<\/a>.<\/p>\n<p>Using the telephone is an important part of business. But the way we communicate is a little different from in-person conversations. We have some special expressions we use to answer the phone, ask for clarification, and get a callback.<\/p>\n<p>At the start of a phone call, it\u2019s a good idea to make sure the other person knows who you are. You can identify yourself in a few different ways. Besides saying \u201cmy name is,\u201d we often use the expression \u201cthis is\u201d before our name. But don\u2019t try to use this expression in person. I only say \u201cthis is Tim\u201d when I\u2019m talking on the phone.<\/p>\n<p>925 English is a new series of <a href=\"https:\/\/www.businessenglishpod.com\/category\/video\/\" target=\"_blank\" rel=\"noopener noreferrer\">English videos<\/a> for beginners (CEFR level A2). With 925 English you can learn <a href=\"https:\/\/www.businessenglishpod.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">business English<\/a> expressions for work.<\/p>\n<p>[tp no_translate=&#8221;y&#8221;]<strong>Members: <a href=\"https:\/\/businessenglishpod.com\/quiz\/925L035-Telephone1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">PDF Transcript<\/a> | <a href=\"https:\/\/businessenglishpod.com\/learningcenter\/Premium2008\/content18\/925L035POD\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">Lesson Module<\/a> | <a href=\"https:\/\/businessenglishpod.com\/learningcenter\/Premium2008\/content18\/925L035QIZ\/presentation.html\" target=\"_blank\" rel=\"noopener noreferrer\">Quiz<\/a> | <a href=\"\/learningcenter\/Premium2008\/content18\/925L035VID.m4v\" target=\"_blank\" rel=\"noopener noreferrer\">Video<\/a><\/strong><\/p>\n<p><strong>Download: <a href=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/925English-L035-Telephone-Skills-1.mp3\" target=\"_blank\" rel=\"noopener noreferrer\">Podcast MP3<\/a><\/strong>[\/tp]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to answer the phone in English.<\/p>\n","protected":false},"author":1,"featured_media":15585,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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