{"id":157,"date":"2007-05-16T04:21:46","date_gmt":"2007-05-16T12:21:46","guid":{"rendered":"http:\/\/www.businessenglishpod.com\/2007\/05\/16\/bep-48-adv-cold-calling-dealing-with-objections-and-closing-the-call\/"},"modified":"2023-01-02T15:41:41","modified_gmt":"2023-01-02T23:41:41","slug":"bep-48-adv-cold-calling-dealing-with-objections-and-closing-the-call","status":"publish","type":"post","link":"https:\/\/9to5english.com\/wordpress\/2007\/05\/16\/bep-48-adv-cold-calling-dealing-with-objections-and-closing-the-call\/","title":{"rendered":"BEP 48 &#8211; Cold Calling: Dealing with Objections and Closing the Call"},"content":{"rendered":"<!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-157-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP048ADV-Cold_Calling3.mp3?_=1\" \/><a href=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP048ADV-Cold_Calling3.mp3\">https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP048ADV-Cold_Calling3.mp3<\/a><\/audio>\n<p>This is the last in our three-part Business English Podcast series on cold calling. In today&#8217;s lesson, you&#8217;ll learn how to deal with several typical kinds of objections that a potential customer might raise.<\/p>\n<p>When Steve first asked for an appointment, Linda didn&#8217;t agree right away, did she? As you know, it&#8217;s normal for even a good prospect to give you one or two negative responses, so it&#8217;s important to be ready to deal with these and \u201cturn them around\u201d skillfully.<\/p>\n<p>Today we&#8217;ll be listening to the last part of the cold calling dialogue between Linda and Steve. As you listen, pay attention to how Steve turns around Linda&#8217;s objections.<\/p>\n<p><strong>Listening Questions<\/strong><\/p>\n<p>1.\tWhen Steve asks for an appointment, what is Linda&#8217;s first response?<br \/>\n2.\tWhat is Linda&#8217;s second objection?<br \/>\n3.\tHow does Steve deal with Linda&#8217;s objections? <\/p>\n<p>[tp no_translate=&#8221;y&#8221;]<strong><a href=\"http:\/\/www.businessenglishpod.com\/learningcenter\/StudyNotes\/BEP048SN-Cold_Calling-Objections.pdf\">PDF Transcript<\/a><\/strong><\/p>\n<p><strong>Download: <a href=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP048ADV-Cold_Calling3.mp3\" target=\"_blank\" rel=\"noopener noreferrer\">Podcast MP3<\/a><\/strong>[\/tp]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is the last in our three-part Business English Podcast series on cold calling. In today&#8217;s lesson, you&#8217;ll learn how to deal with several typical kinds of objections that a potential customer might raise.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","powered_cache_disable_cache":false,"_links_to":"","_links_to_target":""},"categories":[13,45,2,27,8],"tags":[],"_links":{"self":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts\/157"}],"collection":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/comments?post=157"}],"version-history":[{"count":5,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts\/157\/revisions"}],"predecessor-version":[{"id":19296,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts\/157\/revisions\/19296"}],"wp:attachment":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/media?parent=157"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/categories?post=157"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/tags?post=157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}