{"id":159,"date":"2007-05-23T01:54:06","date_gmt":"2007-05-23T09:54:06","guid":{"rendered":"http:\/\/www.businessenglishpod.com\/2007\/05\/23\/bep-49-int-softening-negative-replies-part-1\/"},"modified":"2023-01-02T15:32:26","modified_gmt":"2023-01-02T23:32:26","slug":"bep-49-int-softening-negative-replies-part-1","status":"publish","type":"post","link":"https:\/\/9to5english.com\/wordpress\/2007\/05\/23\/bep-49-int-softening-negative-replies-part-1\/","title":{"rendered":"BEP 49 &#8211; Softening Negative Replies (Part 1)"},"content":{"rendered":"<!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-159-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP49INT-Negative_Replies1.mp3?_=1\" \/><a href=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP49INT-Negative_Replies1.mp3\">https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP49INT-Negative_Replies1.mp3<\/a><\/audio>\n<p>This is the first in a two-part Business English Podcast lesson on softening negative replies &#8211; saying &#8220;no&#8221; politely.<\/p>\n<p>&#8220;No&#8221; is one of the strongest words in any language. Because it carries so much force, &#8220;no&#8221; is hard to say politely. Yet giving a negative reply, disagreeing or refusing a request are all things we have to do on a daily basis. So it&#8217;s important to learn how to say &#8220;no&#8221; in a way that enables you to maintain good relationships. In many cases this requires you to take a softer and more indirect approach. So today we&#8217;ll work on ways to soften negative replies in a variety of everyday situations.<\/p>\n<p>In the dialog we meet up again with Nicholas Fisher, the European sales director for Harper-Tolland from BEP 35 and 36. He is flying into Kiev to support local sales staff by meeting with a large potential customer, Avitek.  This is a Ukrainian company that manufactures cargo and firefighting aircraft. In our dialog, Nick is being met at the airport by Harper-Tolland&#8217;s sales manager in the Ukraine, Oksana Ivanchuk.<\/p>\n<p><strong>Listening Questions<\/strong><\/p>\n<p>1)\tHas Nick been to the Ukraine before?<br \/>\n2)\tWhat day of the week is it? <\/p>\n<p>[tp no_translate=&#8221;y&#8221;]<strong><a href=\"https:\/\/www.businessenglishpod.com\/learningcenter\/StudyNotes\/BEP049SN-Negative_Replies.pdf\">PDF Transcript<\/a><\/strong><\/p>\n<p><strong>Download: <a href=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP49INT-Negative_Replies1.mp3\" target=\"_blank\" rel=\"noopener noreferrer\">Podcast MP3<\/a><\/strong>[\/tp]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is the first in a two-part Business English Podcast lesson on softening negative replies &#8211; saying \u201cno\u201d politely.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","powered_cache_disable_cache":false,"_links_to":"","_links_to_target":""},"categories":[238,45,2,10,14],"tags":[],"_links":{"self":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts\/159"}],"collection":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/comments?post=159"}],"version-history":[{"count":5,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts\/159\/revisions"}],"predecessor-version":[{"id":19292,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts\/159\/revisions\/19292"}],"wp:attachment":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/media?parent=159"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/categories?post=159"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/tags?post=159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}