{"id":4461,"date":"2013-05-12T07:21:46","date_gmt":"2013-05-12T15:21:46","guid":{"rendered":"http:\/\/www.businessenglishpod.com\/?p=4461"},"modified":"2023-01-08T09:22:13","modified_gmt":"2023-01-08T17:22:13","slug":"business-english-pod-21r-telephoning-opening-calls-taking-messages","status":"publish","type":"post","link":"https:\/\/9to5english.com\/wordpress\/2013\/05\/12\/business-english-pod-21r-telephoning-opening-calls-taking-messages\/","title":{"rendered":"BEP 21R &#8211; Telephoning: Opening Calls &#038; Taking Messages"},"content":{"rendered":"<!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-4461-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP021R-Telephoning1.mp3?_=1\" \/><a href=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP021R-Telephoning1.mp3\">https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP021R-Telephoning1.mp3<\/a><\/audio>\n<p><em>This is a remastered edition of BEP 21 released in commemoration of <a href=\"https:\/\/www.facebook.com\/BusinessEnglishPod\/posts\/10151366465011786\" title=\"Clayton Lee\" target=\"_blank\" rel=\"noopener noreferrer\">Clayton Lee<\/a>, who wrote and hosted this series.<\/em><\/p>\n<p>In this is <a href=\"https:\/\/www.businessenglishpod.com\/category\/business-english\/\" title=\"Business English Lessons\">Business English Podcast lesson<\/a>, we look at essential language for making <a href=\"https:\/\/www.businessenglishpod.com\/category\/telephoning\/\" title=\"Making telephone calls in English\">telephone calls in English<\/a>. Some of the key language we cover in this lesson include, identifying yourself and the caller, stating the purpose of your call and leaving a message.<\/p>\n<p>In the dialog, we&#8217;ll hear a telephone call about a contract between an aircraft manufacture and one of its suppliers, called Airtronics. Nathan Beale from the contracts department of the client is calling to ask about a proposal he is expecting from Airtronics. Time is very short for all the proposals to be received, and so far, the aircraft company hasn&#8217;t received anything from this supplier.<\/p>\n<p>[tp no_translate=&#8221;y&#8221;]<strong>FREE Resources: <a href=\"https:\/\/businessenglishpod.com\/quiz\/BEP21SNR-Telephone1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">PDF Transcript<\/a><\/strong><\/p>\n<p><strong>Download: <a href=\"https:\/\/traffic.libsyn.com\/secure\/bizpod\/BEP021R-Telephoning1.mp3\" target=\"_blank\" rel=\"noopener noreferrer\">Podcast MP3<\/a><\/strong>[\/tp]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this is Business English Pod lesson, we look at essential language for making telephone calls in English. <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","powered_cache_disable_cache":false,"_links_to":"","_links_to_target":""},"categories":[45,14,8],"tags":[220,150],"_links":{"self":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts\/4461"}],"collection":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/comments?post=4461"}],"version-history":[{"count":5,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts\/4461\/revisions"}],"predecessor-version":[{"id":19533,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/posts\/4461\/revisions\/19533"}],"wp:attachment":[{"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/media?parent=4461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/categories?post=4461"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/9to5english.com\/wordpress\/wp-json\/wp\/v2\/tags?post=4461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}