Business English Pod (9to5English) / Human Resources

Human Resources

HR English and Human Resources English. Learn English for human resources and HR related topics such as recruiting, training, interview skills and discussing staffing needs.

Business English for HR Lessons

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All Business English human resources lessons. Our English for HR lessons are listed below with the newer lessons first.

Skills 360 – Keeping your Career on Track (2)

Business English, Business English Skills 360, Human Resources /

Business English Skills 360 - Keeping your Career on Track 2

Welcome back to the Business English Skills 360 podcast for today’s lesson on how to restart your career and keep it on track.

With the current job market being so uncertain, it’s a great opportunity to make a change, whether that means a new job in your current career track or a whole new career.

When considering a change, it’s important to think long and hard about what you really want to do. Be honest with yourself about how well your current job aligns with your ambitions. If you’re feeling unfulfilled, take the time to imagine what a more rewarding career might look like. If you’re not sure what that is, do some research and talk to people you know about what they do. The right job may be out there waiting for you, but you need to be able to recognize it.

When searching for a new job, don’t just focus on interests, skills, and rewards. Think about the kind of workplace you want and what a good work-life balance looks like. It’s also important to consider learning opportunities and advancement potential. Smart companies understand that people are looking for the right culture fit as well as suitable compensation and benefits.

Once you’ve figured out what you want, it’s time to update your resume and prepare for interviews. Make sure to include any new training, skills, and achievements. Remember, the world has changed, and digital literacy, collaboration, and a growth mindset are all important factors to consider. Also, review your online presence and make sure your Facebook privacy settings are tight and your LinkedIn profile is up-to-date.

Overall, this is a great time to think about a job that does more than just pay the bills. Look for a job and culture that aligns with the life you want. With so many openings, it’s a golden opportunity to find the right job for you.

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Skills 360 – Keeping your Career on Track (1)

Business English, Business English Skills 360, Human Resources /

Business English Skills 360 - Keeping your Career on Track 1

Welcome back to the Business English Skills 360 podcast for today’s lesson on keeping your career on track.

Today’s workplace looks pretty different from the one your parents toiled away in. Walk into an average office and you’ll immediately be struck by the fact that it only seems half full. Remote work – in one form or another – has become the norm. And the people themselves may look different. The baby boomers are retiring, and younger generations are entering the workforce, often with different values and expectations.

So now might be a good time to think about how your expectations have changed. How has your approach to your work and career evolved? Do you see yourself in a position to benefit from the current situation?

With the Great Resignation causing staffing shortages the world over, this is a great time to take stock of your career. You may be able to ask for more, whether that’s in salary, vacation time, benefits, or other intangibles. Competition for talent is stiff, and companies around the world are working hard to retain what they have.

[tp no_translate=”y”]Members: Lesson Module | Quiz & Vocab | PDF Transcript

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BEP 354 – Business English Coaching 3: Reviewing Progress

Advanced, Business English, Human Resources, Training /

BEP 354 - Business English for Coaching Lesson 3: Reviewing Progress

Welcome back to Business English Pod for today’s lesson on reviewing progress in a coaching program.

Do you set goals for yourself? More than likely, right. And this is something we hear a lot about, especially in the New Year. Setting goals is a fundamental part of success. And if you are in a coaching role, you have probably helped other people set goals for themselves. But the real work isn’t in setting the goals; it’s in following through and putting energy into meeting these goals.

And as someone’s coach, your work isn’t done once you help someone decide on some objectives. The next step is following up, which typically means sitting down with the person you’re coaching to review progress. You ask them how things have been going, and listen as they describe what they’ve done. But sometimes, the person hasn’t really followed through. What then?

That’s when you prove your value by holding the person accountable. And that might include reinforcing your company’s values, as you try to hold the person to their commitments. Of course, the person might have encountered barriers, which you can ask about and discuss. Still, those barriers shouldn’t serve as excuses, and you may have to push the person a bit to reach their potential. And, of course, a good coach remains supportive throughout this kind of process.

In today’s dialog, we’ll continue listening to a conversation between two lawyers, Marion and Rachel. Marion has been coaching Rachel as she adapts to her new job as a young attorney. They’ve discussed some of the problems Rachel faces, and set some goals. Now Marion is following up and reviewing progress toward those goals.

Listening Questions

1. What does Marion say when Rachel blames Jeff for some problems?
2. What barrier does Rachel identify to improving her profile and network?
3. After challenging Rachel to do better, what does Marion offer?

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BEP 353 – Business English Coaching 2: Setting Goals

Advanced, Business English, Human Resources, Training /

BEP 353 - Business English for Coaching 2: Setting Goals

Welcome back to Business English Pod for today’s lesson on setting goals during a coaching session.

You’ve probably heard that an important part of coaching is listening and showing empathy. A good coach tries hard to understand the person he or she is trying to coach. That helps build trust, which creates a constructive relationship. But what is that relationship for? What kind of work does that trust allow?

Once you build a good relationship as a coach, then you can start talking about improvements. After all, coaches don’t exist just to hear about people’s problems. Their whole purpose is to help people get better. And a big part of getting better is setting goals, which is something a good coach can help with.

So how do we work with someone on their goals? Well, that might start with asking about their motivation. After all, goals have to be directed at something. If someone’s motivated by the idea of getting a promotion, then the goals have to relate to that. And that underlines the fact that they are the other person’s goals. We don’t set goals for them. We ask them about their goals. Then we can help them break their goals into smaller objectives.

Of course, another important role of a coach is to give encouragement. So when we help someone set goals, we are in a good position to show confidence in their ability to meet them. And finally, we might ask them about their next steps. That is, what are the concrete activities that the person will take as she tries to accomplish her goals?

In today’s dialog, we’ll rejoin two lawyers: Marion and Rachel. Marion has been coaching Rachel as she learns how to be a better lawyer. In the previous lesson, we heard Marion trying to figure out Rachel’s challenges. Now we’ll hear her help Rachel set some goals.

Listening Questions

1. What does Marion ask Rachel about at the start of the conversation?
2. What short-term objective does Rachel identify for herself?
3. What does Marion say she is “sure about” and has “no doubt about?”

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BEP 352 – Business English Coaching 1: Needs Analysis

Business English, Human Resources, Management English, Training /

BEP 352 - Business English Coaching 1: Needs Analysis

Welcome back to Business English Pod for today’s lesson on English for coaching.

Everyone understands the importance of a good coach in sports, but what about a good coach at work? In fact, coaching is an important part of every manager’s job. Managing people isn’t just about telling them what to do and how to do it. A good manager helps employees develop and reach their full potential, just like in sports. And that requires an open and constructive coaching relationship.

Coaching involves an ongoing dialog between you and the employee. Together you’ll assess the situation, set goals, monitor those goals, and adjust your activities and objectives as you go along. Yes, I said “together.” The 21st century manager isn’t the same as the 1980s manager. The relationship is different. You have to be the boss without being bossy. You need to maintain your authority and the employee’s autonomy at the same time. That’s a fine line to walk.

Coaching often begins with a needs analysis. That is, you’re meeting with an employee to figure out what is working well, what’s not working at all, and what can be improved. That conversation will involve a lot of open-ended questions. It will also involve showing empathy, which is an important part of leadership.

When you talk about the employee’s performance, it’s important to give very specific examples of behavior. It’s also important to ask for their perspective on those behaviors. Ultimately, you want to get the employee to agree about what his or her challenges are. Only then can you move on to talk about solutions.

In today’s dialog, we’ll hear Marion, an experienced lawyer, coaching a younger lawyer named Rachel. Marion and Rachel are having an open discussion about Rachel’s performance, and trying to establish what her needs might be.

Listening Questions

1. Why does Marion mention her own experience at her first job?
2. What example of Rachel’s performance does Marion bring up for discussion?
3. After assessing the problem, what does Marion ask Rachel at the end of the conversation?

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