BEP 259 – Difficult Interview Situations 2

Welcome back to Business English Pod for today’s lesson on dealing with difficult interview situations.

Imagine you’re in a job interview, answering questions about your experience. Things seems to be going pretty well, but suddenly you say something you wish you hadn’t. Maybe you mentioned a big mistake you made at a former job. Or perhaps you said something bad about your former employer. You watch the interviewers face to see how she reacts, and your heart starts to race.

These are not unusual situations. We’ve all faced them. And if you stay calm, there are some good ways to recover. In today’s lesson, we’ll look at some useful techniques for these types of situations. We’ll look at admitting to a past mistake, explaining what we’ve done following a failure, and highlighting what we’ve learnt from the experience. We’ll also look at toning down a negative statement and emphasizing positive ideas after saying something negative.

We will hear two short dialogs today. In the first, we’ll rejoin Simon and Charlene. Simon is interviewing for a job as bank manager. In the second dialog, we’ll hear Sara and Nick. Sara is interviewing for a position as a buyer with a big retail chain.

Listening Questions

1. What mistake did Simon make at his previous job?
2. What did Simon do after making a mistake?
3. What does Sara think her previous employer needed to do better?

[tp no_translate=”y”]Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3[/tp]

BEP 258 – Difficult Interview Situations 1

Welcome back to Business English Pod for today’s lesson on dealing with difficult job interview situations and questions.

We all know that job interviews are stressful. And we all know that one of the keys to reducing that stress is good preparation. But sometimes, no matter how well prepared we are, we find ourselves in tough situations. Maybe we are asked to talk about a weakness, or maybe we don’t know important information about the company where we’re interviewing.

Whatever interview difficulty we are facing, we need to take a deep breath, remain calm, and show confidence. Fortunately, we can learn language techniques to help us succeed in these tough interviews. In today’s lesson, we’ll look at showing how a weakness stems from a positive, how we’ve tried to change a weakness, and how we are a team player. We will also look at showing general industry knowledge and asking good questions.

We will hear two short dialogs today. In the first, we’ll hear Sara interviewing for a position as a buyer at a large retail chain. She’s being interviewed by Nick. In the second dialog, we’ll hear Simon interviewing for a position as a bank manager. He’s being interviewed by Charlene.

Listening Questions

1. What reason does Sara give for her stubbornness?
2. What has Sara done to change her stubbornness?
3. What does Simon say he understands about the banking industry?

[tp no_translate=”y”]Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3[/tp]

BEP 226 – Conducting a Job Interview in English (2)

Conducting an interview in English (2)

In this Business English Pod lesson, we continue our look at how to conduct a job interview in English.

The interview is a crucial step in the hiring process. You have the opportunity to sit down with a candidate and get as much useful information as possible. And to get good information, you need to set the right tone and ask good questions. You also need techniques for getting people to explain and elaborate on ideas. The more details you can get from someone, the better. And hopefully you can figure out if the person is right for the job and for your company.

Good techniques for conducting interviews can help you in many other situations. Any time you need to evaluate a person, or a person’s company, you will use the same techniques. Imagine you need to contract an Internet marketing company. You will probably sit down with someone to ask them questions. Or imagine you have a paper salesman in your office. Again, you will need to ask him some good questions to evaluate his company.

Today, we’ll learn some great interviewing techniques, including how to ask stress questions and hypothetical questions. We’ll also learn about echoing someone to encourage them to speak more and calling someone on an evasive answer. And finally we’ll learn about giving the candidate a chance to ask questions of their own.

In today’s dialog, we’ll rejoin Sandy and Lee, who are interviewing Maria. Sandy and Lee are looking for someone to lead their company’s expansion into Asia.

Listening Questions

1. What does Maria say she does that Sandy repeats in order to encourage more detail?
2. What type of situation does Sandy ask Maria to imagine?
3. What does Sandy give Maria the chance to do at the end of the interview?

[tp no_translate=”y”]Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3[/tp]

BEP 225 – Conducting a Job Interview in English (1)

Conducting an interview in English (1)

Welcome back to Business English Pod for today’s lesson on conducting an interview in English.

How do you assess potential employees? Or contractors? Or business partners? Or anyone, for that matter? Well, you can look at a person’s resume or CV. And for more information you can google someone. But that’s never enough to really get an idea about someone. What we rely on are interviews, which can be very powerful tools. Interviews give us a chance to meet someone face-to-face, to ask tough questions, to find out how they solve problems, and to really get a sense of how they interact.

Asking someone questions face-to-face is not only important for job interviews. There are a wide range of situations where interview techniques are useful. Say you want to build a relationship with a new supplier. You’ll want to ask some questions and get to know the company. Or maybe you want to contract a tech support company. You’ll want to do interviews to see who is the right fit.

Interviewing is a skill, just like being interviewed. And there are some excellent techniques that you can learn to become a better interviewer. Today, we’ll look at how to make someone feel comfortable, how to ask open-ended questions, and how to get someone to give recommendations and provide more detail.

In the dialog, we’ll hear Sandy and Lee interviewing Maria. Sandy and Lee work for an international fast moving consumer goods – or FMCG – company that is expanding into Asia. They are looking for the right person to lead this expansion.

Listening Questions

1. What aspect of Maria’s work does Sandy want to hear more about?
2. What does Sandy want Maria’s “thoughts” about?
3. Which idea does Lee want Maria to explain in more detail?

[tp no_translate=”y”]Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3[/tp]

BEP 217 – Internal Job Interview in English (2)

BEP 217 - Job-Interview English: Internal Interviews  2

This is the second part of our Business English Pod lesson on internal job interview English.

Let’s think about the purpose of an interview for a second. For the company that’s hiring, the interview lets them find out more about the candidates. Who are they? How do they communicate? What can they contribute to the company? For the people applying for the position, it’s a chance to show their personality. They can build on what appears on their resume, emphasizing important accomplishments and abilities. All this may seem obvious, but the important thing to remember is that this is a competition.

Many people, one position. So part of your purpose is to show why you’re better than the other applicants. And when you’re applying within the company you already work for, you may have an advantage. You know more about the company, and they know more about you.

In an internal interview, you need to use this advantage properly. You’ll hear some of the same questions as other applicants, but you may be able to respond with better answers. In this lesson, we’ll learn some of these ways of responding. This will include techniques such outlining your strategic vision, showing loyalty, and showing leadership. It will also include disagreeing politely and talking about career goals.

In the dialog, we will rejoin Graham, Seth, and Michelle, who work in a software company called BitSoft. Seth and Michelle are interviewing Graham for a managerial position.

Listening Questions

1. What is the first suggestion Graham makes?
2. Why does Graham say he has stayed at BitSoft?
3. What does Graham say he eventually wants to become in his career?

[tp no_translate=”y”]Premium Members: PDF Transcript | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3[/tp]