BEP 156 – English for Socializing: Networking (Part 2)

This is the second of a two-part Business English Pod lesson on business networking.

Networking is all about people and connections. You never know when someone you meet at a conference or trade show may be able to help your business in the future. Likewise, you may be able to help someone else out. So building and maintaining a network of business contacts is essential.

But once you meet a prospective contact, how do you maintain that connection? This is what we’ll focus on today. We’ll talk about ways to steer a conversation toward a lead. We’ll also cover ways to shoot for a meeting and be persistent. And we’ll look at the other side and discuss ways to politely leave a conversation.

Today’s lesson is mainly about sales, but these functions can be easily applied to other situations.

Last time, we met Ian, a sales rep for a pharmaceutical company, and Marissa, a pharmacy manager at Children’s Hospital. They met at a conference and Marissa mentioned her frustration with her current pharmaceutical supplier. Deliveries are often late and are sometimes packaged incorrectly. She’s concerned about getting supplies for her hospital’s vaccine clinics. And that’s where the conversation resumes today.

Listening Questions

1. What supplies does Marissa’s pharmacy need?
2. Why does Ian suggest grabbing a cup of coffee?
3. What is Marissa’s schedule like right now?

[tp no_translate=”y”]Premium Members: PDF Transcripts | Online Practice | PhraseCast

Download: Podcast MP3[/tp]

BEP 155 – English for Socializing: Networking (Part 1)

This is the first of a two-part Business English Pod series on networking.

In business, so much depends on who you know. A network is a group of business contacts that have the resources to help each other out. Former and current colleagues, outside business associates, vendors, friends, acquaintances – these can all be part of your network.

The term “networking” refers to developing this group of contacts. Most businesspeople are looking to expand their networks – for sales leads, job referrals, information, and advice. Networking also means being helpful to others. There should be mutual benefits for all involved.

Networking often involves approaching people you don’t know, which can be a little awkward. How do you network in a way that seems genuine? In this lesson, we’ll look at ways to approach people. We’ll also cover greetings and introductions, 10-second elevator pitches, and talking about your industry.

Today we’ll listen to Ian and Marissa’s first interaction at a pharmacy conference. Ian is a sales rep for a pharmaceutical company. Marissa is the manager of a hospital pharmacy. A pharmacy is a place that distributes medicine and drugs.

Listening Questions:

1. How does Ian break the ice with Marissa? In other words, how does he start their first interaction?
2. How did Ian learn about the flu vaccine clinics?
3. Why is Marissa frustrated with her supplier?

[tp no_translate=”y”]Premium Members: PDF Transcripts | Online Practice | PhraseCast

Download: Podcast MP3[/tp]

BEP 96 – Socializing: Business Meals

In most parts of the world, having lunch or dinner together is an important part of doing business. In places such as North America, eating meals is a way of building a relationship or celebrating a partnership. And in other cultures, such as China, much of the real work of making deals actually often gets done over the dinner table.

No matter where you are doing business, it’s important to be able to handle the basics of dining out. This includes ordering food, recommending dishes, proposing a toast, and paying for the check, among other things. These skills will be the focus of this episode.

In the listening, we continue to follow Mario and Francesca, who represent the Italian fashion company Viva, on their visit to the U.S. As planned, they are having dinner in Las Vegas with their distributor Adriana, who works at the American company Foxtrot. Bill, one of their new customers, has also joined them.

When the dialog begins, the group has already made some small talk and looked at the menu. Now they are ready to order.

Listening Questions:

1) Why doesn’t Francesca want to try the “steak tartare?”
2) How does Francesca signal that she’s ready to go back to the hotel?
3) Who pays for the meal?

[tp no_translate=”y”]Premium Members: PDF Transcript | PhraseCast

Download: Podcast MP3[/tp]

BEP 78 – Socializing: Discussing Politics

They say there’s one rule of conversation that you should always follow in business – don’t talk about politics, sex or religion. Actually, however, it seems like 90% of casual conversations are about just those things – politics, sex and religion. So in this episode, we’ll be focusing on one of these topics – politics. We’ll be learning some language that will help you cope with this difficult topic.

There’s a trick to talking about politics in business. In international business culture, it’s usually better not to express strong opinions. The focus is generally on the exchange of information rather than on debate, because the main goal is to maintain harmonious relations. Often, we state our opinions non-committally. That means we don’t commit ourselves to an opinion – in other words, we don’t voice a strong view one way or the other. Instead, we prefer to be vague, or ambiguous. This strategy helps avoid conflict.

So in this podcast, in addition to covering some general phrases and vocabulary for discussing politics, we’ll be studying how to soften your questions and be non-committal when necessary.

We’ll be listening to Ricardo and Lars, old colleagues who have met each other again at an international conference. They’re talking about the political situations in their home countries, Brazil and Denmark.

Listening Questions

1) Ricardo says he has heard that the Danish government is pretty far “right”, that is, conservative. But Lars seems to think that this has a good side. What is it?
2) Lars mentions that Brazil has won its bid to host the World Cup. Ricardo says that Brazil has a lot of work to do in which areas?
3) Lars talks about a certain kind of problem that has “cropped up”, that is, appeared or occurred during Brazilian President Lula’s presidency. What is it?

[tp no_translate=”y”]Premium Member Links: PDF Transcript | PhraseCast

Download: Podcast MP3[/tp]

BEP 77 – Casual English: After-Work Socializing

In many countries, having a drink after work with colleagues is a popular way to relax: This kind of socializing helps us get to know each other and to build team spirit. To attract customers who are just getting off work, many bars and clubs have a “happy hour.” This is a promotion in the early evening, usually lasting an hour or so, when pubs and bars offer a special prices on drinks, such as “buy one get one free” or “all drinks half price.” So in this business English podcast, we will explore language that we can use to socialize with colleagues during happy hour or during other informal occasions.

Whether you drink alcohol or not, in many places around the world you will likely be invited to the bar or pub with colleagues. It’s important to know how to offer to buy drinks for others and how to make polite excuses when you’ve had enough or when it’s time to go. The same skills are also useful for other types of after-work social activities.

In the dialog, we join Greg, a manager, and three people in his team – Joanna, Gary, and Ben – as they order.

Listening Questions:

1) Who is paying for the first round of drinks? How can you tell?
2) Who is the person who doesn’t drink?
3) When it’s time for her to go, what excuse does Joanna make?

[tp no_translate=”y”]Premium Members: PDF Transcript | PhraseCast

Download: Podcast MP3[/tp]