ASC Course TrackBy Andy Numa / December 10, 2016 Senior techs and Tech Leads Progress 0% Lessons No. Lesson Name Completed 1. Skills 360 – 9 Hacks for Improving your Business English (2) 2. Skills 360 – 9 Hacks for Improving your Business English (Part 1) 3. BEP 278 – English Idioms for Negotiations (Part 2) 4. BEP 24c – Diplomatic Language (Part 2) 5. BEP 24c – Diplomatic Language (Part 1) 6. Email Tune-up 02 – ESL Business Writing Video 7. Email Tune-up 01 – Business English Emails 8. ET 06 – Writing Requests to Senior Managers 9. ET 04 – Business Writing: An Internal Bad News Message 10. ET 03 – Business Writing: An External Request 11. BEP 72 – Telephoning: Voicemail Messages 12. BEP 261 – Complaining on the Telephone 2 13. ET 05 – Discussing Design Changes