Skills 360 – Levels of Formality in English (Part 2)

Skills 360 - Levels of Formality in English (2)

Welcome back to Business English Skills 360 for today’s lesson on the different levels of formality in spoken English.

Think about how you speak in your first language. Do you talk the same way to your colleagues as your wife? Or the same to your friends as your boss? Of course not. Different people, and different situations, mean different levels of formality.

We can think about four different levels of formality in spoken English. First, is “formal” English. This is what you might use when you’re giving a public presentation or speech. Next is what we call “consultative,” which is basically professional conversation like talking to your colleagues in a meeting. Then there is “casual,” which is the style you use when talking with your friends. And finally, there’s “intimate” language, which is used with your spouse or family members.

But what if you’re not sure about whether the situation requires formal or more casual language? Well, in that case, stick to language that you know is neutral. And remember, neutral language is acceptable at all levels. Also note that there are individual differences in formality. Different people have different conversational styles. Some tend to be more formal, while others are more casual.

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Skills 360 – Levels of Formality in English (Part 1)

Skills 360 - Levels of Formality in English (1)

Welcome back to Business English Skills 360 for today’s lesson on levels of formality in spoken English.

Imagine you are looking for a job, and you have an interview at a big company. You walk into the interview room and say to the panel of interviewers: “hey there, how’s it going?” Believe me, that’s a bad first impression.

Or what if you go to the bar to meet an old friend and when you see him you extend your hand and say “Good evening, and how do you do?” Chances are your friend is going to ask you whether you’re feeling okay.

In both these situations, the problem is that you used the wrong level of formality or register. You simply can’t use the same expressions, words, and idioms in every situation. You need to gauge the situation and adapt how you speak accordingly.

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BEP 334 – Project Management English 10: Internal Debrief Meeting

BEP 334 Lesson Module - Project Management English 10: Debrief Meeting

Welcome back to Business English Pod for today’s lesson on project management English for debriefing a project with your team.

Project management can be a messy business. You can plan, but you can’t really predict all the challenges and obstacles that will come up. So on every project, and especially in agile project management, you have to learn and adapt as you go along. And at the end, it’s a good idea to discuss what you’ve learned in a project debrief meeting. If you’re following an agile approach, you might also hold sprint retrospectives, which are like mini-debriefs at the end of each sprint. Whether it’s a project debrief or one of these sprint retrospectives, you’ll cover similar topics.

A project debrief meeting might start out with a review of the project goals. You want to look back and see what you set out to do in the first place. Then you can talk about successes during the project. What did you do well? What would you do again? From there, you can move on to discuss mistakes, and what you’d like to change in the future. And finally, you’ll want to summarize everything that you’ve learned. The whole idea, of course, is that you’ll be able to do things better next time.

In today’s dialog, we’ll hear a project manager named Martin, who’s running a debrief meeting at the end of a software development project. We’ll also hear Jill and Sumita, two of the engineers who’ve worked on the project. Together, the group is discussing the work they’ve done and what they’ve learned.

Listening Questions

1. After discussing the project goals, what does Martin ask about?
2. The discussion of mistakes leads Martin to ask a related question about what topic?
3. What does Martin do at the end of the meeting?

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925 English Lesson 24 – How to Clarify Meaning in English

YouTube video

In today’s 925 English video lesson, we’re going to learn some ways of clarifying what someone means.

Sure, you can just nod and smile when you don’t understand. People do that all the time. But they also feel foolish later, especially when the speaker realizes what has happened. Or when you have to ask a question that clearly shows you didn’t understand the first time.

Sometimes it’s just a matter of one word you don’t know. In this case, don’t be afraid to stop someone for clarification. You can always begin by saying you’re sorry, then just ask what the word means. Or you can say you’re “not quite clear what you mean by” a certain word.

925 English is a course of video English lessons for beginner level (CEFR A2) English learners. With 925 English lessons you can learn business English expressions to use in work and business.

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BEP 333 – Business Development 4: Following Up with Partners

Sales English - BEP 333 Business Development 4: Following up with Partners

Welcome back to Business English Pod for today’s lesson on how to follow up with potential partners.

Everyone knows that business is a competitive world, sometimes brutally competitive. But it’s not all “dog eat dog,” as they say. Good business people know that one of the keys to success is collaboration. You find other people and businesses that are doing great things, and you cooperate so that you both benefit.

In fact, forging good partnerships is an important aspect of business development. And every partnership begins with a conversation in English. Or a few conversations, I should say.

Once you’ve identified someone as a potential partner, you’ll want to follow up, by phone or in person. And that conversation might involve asking about the person’s work activities, before steering the conversation toward your own field of work and what your company is doing. From there, you can carefully move toward the idea of working together. You might even propose a small joint effort to get the partnership going.

In today’s dialog, we’ll hear Nick, a business development executive with Quest HR. Nick is talking to Ian, who works with a management consulting firm. The two met at a conference, and Nick quickly identified Ian’s company as a potential partner. Now Nick is trying to figure out how they might be able to work together.

Listening Questions

1. What does Nick say his company believes is the secret to success?
2. What does Nick suggest Ian do if he’s interested in the work of Nick’s company?
3. What joint effort does Nick propose at the end of the conversation?

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