Welcome back to the Skills 360 for today’s lesson on how to deal with criticism.
Unless you’re perfect, you have room to improve. That doesn’t sound like a difficult idea to accept, but what is difficult is when other people point it out to us. So, in today’s lesson, I want to focus on validity. That is, on whether the criticism is valid, justified, or reasonable. If it is, then we should treat it as helpful and constructive. And if it’s not, then we might need a different approach.
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Welcome back to the Skills 360 for today’s lesson on how to deal with criticism.
Criticism is something we all have to face. During a performance review, we have to listen as our boss criticizes our work. In meetings, people criticize our ideas. And every day we might hear people criticize us in the staff room and over the phone. We might also hear praise in these situations, but more often than not it’s the sting of criticism that lingers. And let’s face it: hearing people criticize our work, or criticize us, is never really easy.
Communication between people is never perfect. Even with the people closest to us, who you might think we can understand very well, there is miscommunication. Sometimes we don’t hear things correctly, or we don’t hear them at all, and sometimes people don’t express ideas precisely. That’s enough to complicate the situation, but then we can throw in implied meaning and our own understanding of what’s being said indirectly. But have no fear. There are ways to work though the minefield of communication and make everything clear. And that’s exactly what we’ll look at today: clarifying what people have said.
Welcome back to Skills 360 for today’s lesson on how to improve your communication skills.
We spend a lot of time looking at different ways that you can make other people understand your ideas. But what about your ability to make sure you understand what other people are saying? Some people say that there’s a good reason we have two ears but one mouth: because we should spend twice as much time listening as we do speaking. And business leaders have emphasized the importance of good listening skills as the foundation of good communication.
Welcome back to Business English Pod for today’s lesson on hosting a conference in English.
If you’ve ever had to play host, for a conference, a meeting, a fundraiser, or any other type of event, you know it’s a lot of work. There’s months of planning and preparation, all for a single day or single weekend. And you want things to be perfect. You want the attendees to have a fabulous time. You want no problems or glitches.
Of course, it rarely works out that way. There are always problems to solve, but as the host, you can’t lose your cool. You’re the face of the event, and you’ve got to smile and make sure everyone has a great time. So, how can you do that?
Today we’ll look at some of the techniques you need to be a great host. In particular, we’ll focus on giving an opening address to kick off a conference or other event. We will learn how to officially welcome people, introduce the theme, outline goals and events, and introduce a speaker.
In the dialog, you’ll hear the official start to a conference that has brought together a company’s HR personnel from throughout the American midwest. The opening address is being delivered by Amy, the company’s VP of Human Resources in Chicago. You will hear the techniques Amy uses as host of the conference.
Listening Questions
1. What is the first goal of the conference that Amy mentions?
2. What are some of the events in Day 1 of the conference?
3. What kind of information does Amy give about the keynote speaker?
