In this Video Vocab lesson, we’ll look at vocabulary related to human resources.
Human resources, or HR, is concerned with talent management and staff development. This may involve performance appraisals as well as learning and development to improve employees’ proficiencies. Employees may develop through on-the-job training as well as coaching. We’ll also cover equal opportunity initiatives and leadership development.
In this Video Vocab lesson, we look at English for human resources, or HR. People who work in HR think about a company’s headcount and how to recruit new employees or headhunt people from other companies. We’ll look at ideas such as job descriptions, as well as compensation and benefits, and how these differ from incentives.
Welcome back to Business English Pod for today’s lesson on discussing hiring and staffing needs.
At the heart of every great company is a great staff. But how do you get a great staff? How do you make sure you have enough of the right people in the right places to make the business a success? These are important questions that you need to answer when discussing staffing needs. Not just because labor is one of the biggest costs for most companies, but because people are the real backbone to any business.
In today’s dialog, you will hear the speakers use many different expressions that we call “collocations.” A collocation is simply a natural combination of words. Native English speakers commonly use these collocations as “chunks” of language, because it’s actually easier to remember them as a chunk than as individual words. For example, in business you might hear the expression “fixed costs” for business costs that don’t change from month to month. People don’t say “unchanging costs” or “solid costs” or “same costs.” Those just aren’t natural collocations. Everyone says “fixed costs.”
As you listen to the dialog, try to pick out some of these English collocations and we’ll discuss them later in the debrief.
In the dialog, we’ll rejoin a conversation between three managers at a fiber optics company. The company is planning to manufacture a new product, and they need to decide how to staff the project. You will hear Carla from finance, Hank from HR, and Paul, the production manager for the new product line. Last time we heard these three talk about hiring new staff or bringing people over from another division. Today they’re talking more specifically about the number of people and costs.
Listening Questions
1. How did they get the lead engineer for the new venture?
2. How does Paul think the company can save some money on hiring for the new project?
3. Why does Hank think it will be difficult to hire new workers?
Welcome back to Business English Pod for today’s lesson on discussing hiring and staffing needs.
Any time we plan a new project, develop a new product, open a new office, or expand a business operation, we need to discuss staffing needs. How many people do we need? What type of work will they do? What qualifications do they need? Where can we find them? What will we pay them? These are all questions that must be resolved if we are to make sure we’ve got the right people in the right jobs.
As they discuss staffing, the speakers in today’s dialog will use many expressions that we call “collocations.” Learning collocations will help you improve your vocabulary and help you sound more natural in English. But what exactly is a collocation? Simply put, a collocation is a natural combination of words. It’s an expression that English speakers commonly use. For example, we often say that something “meets a need” or “fills a need.” That sounds natural. But if you say “take a need” or “makes our needs”, people won’t understand. Those combinations aren’t natural collocations.
As you listen to the discussion, try to pick out some of these English collocations and we’ll discuss them later in the debrief.
In the dialog, we’ll hear a conversation between three managers who work for a fiber optics company that is starting a new production line. Carla works in the finance department, Hank is the HR manager, and Paul is a production manager. Together, they’re talking about how to staff, or recruit new workers, for the new venture.
Listening Questions
1. Why does Carla think it will be difficult to bring in 15 new people?
2. What does Hank suggest about staffing the new project?
3. What kind of work does Paul say they will need to hire new people for?
The interview is a crucial step in the hiring process. You have the opportunity to sit down with a candidate and get as much useful information as possible. And to get good information, you need to set the right tone and ask good questions. You also need techniques for getting people to explain and elaborate on ideas. The more details you can get from someone, the better. And hopefully you can figure out if the person is right for the job and for your company.
Good techniques for conducting interviews can help you in many other situations. Any time you need to evaluate a person, or a person’s company, you will use the same techniques. Imagine you need to contract an Internet marketing company. You will probably sit down with someone to ask them questions. Or imagine you have a paper salesman in your office. Again, you will need to ask him some good questions to evaluate his company.
Today, we’ll learn some great interviewing techniques, including how to ask stress questions and hypothetical questions. We’ll also learn about echoing someone to encourage them to speak more and calling someone on an evasive answer. And finally we’ll learn about giving the candidate a chance to ask questions of their own.
In today’s dialog, we’ll rejoin Sandy and Lee, who are interviewing Maria. Sandy and Lee are looking for someone to lead their company’s expansion into Asia.
Listening Questions
1. What does Maria say she does that Sandy repeats in order to encourage more detail?
2. What type of situation does Sandy ask Maria to imagine?
3. What does Sandy give Maria the chance to do at the end of the interview?
