Business English Pod (9to5English) / Advanced / Page 13

BEP 111 – Negotiations: Relationship Building

Advanced, Business English, ESL Podcast, Negotiating /

This Business English Podcast episode on relationship building is part of an ongoing series on negotiation skills.

In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome blockage and even to turn conflict into a productive force.

Both Peter and Maxine are owners of local telecommunication services that provide mobile phone users with ring tones and games. Peter’s company, Textacular, has a significant presence in Denmark; meanwhile, Maxine’s company, Gamester, is based in northern Germany.

Peter is working on a plan to sell his business to a large, European-wide telecom service provider. In an effort to increase his company’s value so that he can get more money for it, Peter wants to roll up or buy other local services like his. In today’s listening, he is having lunch with Maxine to find out whether she might be interested in selling her company. As the dialog starts, they have just ordered their food.

Listening Questions

1) Have Peter and Maxine met before?
2) What does Peter say is his and Maxine’s “biggest overlapping concern?”
3) How does Peter bring up the subject of a possible merger between his and Maxine’s company?

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BEP 99 – Negotiating: Negotiation Strategy (Part 2)

Advanced, Business English, ESL Podcast, Negotiating /

This is the second in a two-part advanced business English lesson on negotiation strategy. It is part of a longer series of podcasts on the language and skills of negotiating in English.

In the first episode, management consultant Bryan Fields discussed the basics of making a deal. We learned how to avoid some top common mistakes and we reviewed important vocabulary, such as BATNA, bottom line, bargaining chip, win-win, and zone of possible agreement.

Today’s podcast continues the interview with Bryan. In the dialog, we’ll learn five important elements of strategy – parties, interests, value, power and ethics. And along the way we’ll study useful vocabulary and idioms.

Listening Questions

1) What is the interviewer talking about when he refers to a “trap?”
2) How does Bryan say we should think about interests?
3) In the interview, we learn that overcoming blockage – that is, getting past problems – is not just about reaching the agreement but also about maximizing what?

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BEP 98 – Negotiating: Negotiation Strategy (Part 1)

Advanced, Business English, ESL Podcast, Negotiating /

This is the beginning of a new Business English Podcast series on the skills and language of negotiating in English.

Over the coming months we’ll explore the topic in a series of podcasts that examine several typical business negotiations and the language used in each stage of the process.

Today’s show is the first in a two-part sequence on the fundamentals of negotiation strategy. We will be hearing an interview with experienced management consultant Brian Fields. Brian discusses key concepts and important strategic considerations. The dialog teaches us both useful vocabulary and helpful skills.

Listening Questions

1) What are the top mistakes people make in a negotiation?
2) What is a BATNA, or “best alternative to a negotiated agreement?”
3) What does Brian think about the idea of “win-win” negotiations

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BEP 97 – Talking about the Economy

Advanced, Business English, Business English Vocabulary, ESL Podcast, Management English /

In this Business English Podcast lesson, we’ll be studying some phrases and vocabulary that you can use to discuss the economy and economic issues, including voicing and reassuring concerns.

我们谨就最近在四川发生的地震向中国听众表达我们的同情和支持，并希望灾区人们能尽快从地震中恢复过来。

No deal gets made, no contract gets signed, no business gets done just between two people or two companies. Everything occurs against the background of networks of relationships on the local, regional, and global scales. These relationships of price and production form what’s called “the economy.” People who study the economy – economists – like to point out, for example, that the price of soybeans in Brazil can affect the price of meat in China. It’s no wonder, then, that a favorite activity of business people everywhere is talking about the economy. Only by understanding the economic environment in which we do business can we operate effectively in it.

The dialog today takes place at Kendal Marcus, a global retailer of up market clothing and accessories. A retailer sells goods to the end customer; accessories are things like jewelry and belts which go along with or “accessorize” clothing. During a trip to Shanghai, Martin, a VP at Kendal’s, is visiting Tony Wu, country manager for China.

Listening Questions:

1) Why has Martin come to China?
2) Is Tony optimistic about the economic outlook, that is the future, in China?
3) What kind of concerns does Martin have?
4) How does Tony reassure him?

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BEP 95 – Communication: Resolving Conflict (2)

Advanced, Business English, Communication, ESL Podcast, Management English /

This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (that is, too much) of the work in his department. Gerry, Ben’s manager, talks with him to solve the problem.

In the first episode, we studied how Gerry opened the discussion in an informal, non-threatening way, and we looked at how he listened actively to Ben to win his trust.

In this episode, we’ll pay attention to how Gerry and Ben work together to come up with a solution. In particular, we’ll focus on how they state common goals, raise concerns, and agree action.

Where we left off last time, Gerry had just asked a question to resolve the conflict: Gerry wants to know what Ben would suggest doing to fix the situation.

Listening Questions

1) What solution does Ben propose?
2) In which area does Ben feel he could make a real contribution?
3) What action do Ben and Gerry agree on?

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