Business English Pod (9to5English) / Members / Needs Analysis Demo

Needs Analysis Demo

To help us get a good understanding of your needs, please complete this short needs analysis. After you submit the survey, you will be redirected to a new page where you can book a date and time for you ProCourse interview.

My Details

1. Name*

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2. Email

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3. In which country do you live?

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4. Please estimate your current level of English.*

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Basic (CEFR Level A2)
Pre-intermediate (CEFR Level B1)
Intermediate (CEFR Level B2)
Upper Intermediate (CEFR Level C1)
Advanced (CEFR Level C2)
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Needs Analysis
Please help us understand your needs by completing this short survey. You must be logged in a BEP premium member in order to access this survey.

1. Would you recommend this company to a friend or colleague?

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2. Overall, how satisfied or dissatisfied are you with our company?

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Part 2/4: Service/Product Assessment

1. Which of the following words would you use to describe our products/services? Select all that apply.

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2. How would you rate the quality of the website? (from 1 to 10)*

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Part 3/4:Customer Care

1. How responsive have we been to your questions or concerns about our products/services?

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Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
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2. At what email address would you like to be contacted?

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Part 4/4: Additional Feedback

1. Do you have any other comments, questions, or concerns?

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