Skills 360 – English Communication Skills (2): Clarifying

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Welcome back to Skills 360 for today’s lesson on how to improve your communication skills.

Communication between people is never perfect. Even with the people closest to us, who you might think we can understand very well, there is miscommunication. Sometimes we don’t hear things correctly, or we don’t hear them at all, and sometimes people don’t express ideas precisely. That’s enough to complicate the situation, but then we can throw in implied meaning and our own understanding of what’s being said indirectly. But have no fear. There are ways to work though the minefield of communication and make everything clear. And that’s exactly what we’ll look at today: clarifying what people have said.

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Skills 360 – English Communication Skills (1): Listening

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Welcome back to Skills 360 for today’s lesson on how to improve your communication skills.

We spend a lot of time looking at different ways that you can make other people understand your ideas. But what about your ability to make sure you understand what other people are saying? Some people say that there’s a good reason we have two ears but one mouth: because we should spend twice as much time listening as we do speaking. And business leaders have emphasized the importance of good listening skills as the foundation of good communication.

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Skills 360 – Running a Brainstorming Session 2

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Welcome back to Skills 360 for today’s lesson on how to run an effective brainstorming session.

Have you ever conducted a brainstorming session that simply goes nowhere? A few people throw out some ideas, but most participants seem uninspired or bored? You ask questions, but people don’t answer? Well, today I want to give you some tips for kickstarting the process and getting the juices flowing.

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Skills 360 – Running a Brainstorming Session 1

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Welcome back to Skills 360 for today’s lesson on how to run a brainstorming session or meeting.

Every company uses brainstorming sessions to generate ideas and solve problems. But do all brainstorming sessions generate good ideas? Does everyone leave a brainstorming session feeling like they accomplished something? Well, that often depends on the facilitator. And if you are the one to run the show, there are several things you need to think about.

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Skills 360 – Defending your Ideas (Part 2)

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Welcome back to Skills 360 for today’s lesson on how to defend yourself and your ideas.

One of the tough things in business is that you’re not just dealing with ideas and rational decisions. You’re dealing with people. And people don’t always take a cool and logical approach to things, even if you do. They get emotional about ideas and worked up about disagreement. And you might get that way too. Passion is a good thing, but too much negative emotion is counterproductive. So how can we manage people’s emotions while continuing to defend ourselves?

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